Customer Profile
Greetings, my name is Michael, and I’m a 24-year-old resident of the Manhattan area in New York. I’m a freelancer by profession and working as a Lyft driver as well. It is a ride-hailing service that allows you to make a handsome income while offering rides to the people.
I’m currently driving a 2012 Mazda 3 that I hired from “Hire Car Today”, located at 528 W 39th street. The experience of renting a car from this company and starting my career has been a fruitful journey for me throughout, with special credit to their customer support and guidance.
The First Interaction with Hire Car Today was the Deal Maker
We all have been through concerning times and tough situations in the past few years. The outbreak of Covid in 2020 hit us hard, and everything around us was disrupted. Business went bankrupt, supply chains were clogged, and life as we know it was no longer the same.
Late last year, I planned to take control of the things myself and decided to start the ride-hailing gig to earn some income. I did not own a car, so renting was my only choice. While searching for a car hiring company online, I found a firm nearby, Hire Car Today. I explored their website to find a suitable option, and to my surprise, the customer care support was quick enough to jump in and guide me through the process.
Their support agent listened and answered all my queries very calmly and proposed a tentative plan to suit my needs. I was genuinely impressed by this first reception and decided to give them a chance. I was given an appointment at their office and was invited to visit for a detailed discussion.
Hire Car Today Knows what a Customer is Looking for
Visiting Hire Car Today was the right choice. I was welcomed at their office by a customer support agent who interacted very politely and in detail. He was gracious enough to not only walk me through the whole process of hiring a car but also provide me with the different packages that were available for drivers.
I also got to know more about their business, which included car lending and corporate packages as well. As a driver, I was looking for a car on a monthly rental basis to drive as a Lyft driver. I was offered different packages with different cars available in their inventory.
After a thorough discussion and understanding of their terms and conditions, I knew I had made the right decision of choosing Hire Car Today to rent a car. I instantly took their monthly package and set out to start my daily ride gig.
The in-person experience of dealing with Hire Car Today was Immaculate. They were courteous in their dealing and elaborative in discussing the business options with a potential client. More than their lucrative packages, it was the customer care that sealed the deal for me.
Communication is the Key and Hire Car Today Have Mastered the Skill
For any business, communication is the most important aspect of success. From the initial interaction to dealing and planning of the business to execution, the communication has to be precise and clear.
Hire Car Today was very clear and accommodative from the first step. From the introduction of the company to the explanation of the business to the execution of the deal and aftersales care, the communication with Hire Car Today was ideal. I was briefed about everything in detail and was given the best possible offer according to my portfolio. Even after signing the deal, the company was flexible enough to listen to my needs and was happy to comply without any surplus charges.
Everyone knows that if a customer is treated with respect and honesty, they become lifelong connections. So was my case, as the communication from Hire Car Today’s team was exceptional and up to the mark.
Being Flexible to Customers is a Game winner and Hire Car Today is the Champion
The majority of the business doesn’t cater to the needs of their customers after making sales. They don’t realize that listening to the needs of the customers and offering better services improve the overall reputation and business infrastructure.
Hire Car Today was generous enough to adapt to my needs. Five weeks into renting one of their vehicles, I felt the need to change the car. I wanted to witch the sedan with a hatchback as my customers were college students who didn’t care about luxury but the economy.
Not only did they immediately rent me the car I needed, but they also offered me an economical package based on their business principles, and I couldn’t be more satisfied as a customer.
Hire Car Today – the Experts of the Business Who Help You Grow
A car rental business cannot grow simply by giving out vehicles and offering private owners to lend their cars. One has to master the dynamics of the business, adapt to changing trends and help customers tread in their progress.
Hire Car Today not only rented me a car, but they also helped me understand how this business works, which car and package would suit me best, and how can I grow my career with their help. The company is also among the leading car rental/lending brands in the market and has helped its customers grow. Whether they are private owners, drivers, or businesses looking to start or expand their footprint, Hire Car Today has offered its years of experience and services to help everyone.
Final Verdict – 100% Recommended
Based on my overall experience, interaction, dealing, and aftersales support from the Hire Car Today, I can confidently recommend this company to anyone who’s looking to rent a car to start a business or lend their vehicles for passive income.
My career has been on a steady path, and I can safely give substantial credit to Hire Car Today and its services.
